Política de envío
Baby Proof Me ("we" and "us") is the operator of https://babyproofme.com/ ("Website"). By placing an order through this Website you agree to the terms below. They are provided so that both parties know what to expect.
1. General
Orders are subject to stock availability. We try to keep stock counts on our website accurate, but from time to time there may be a discrepancy and we may not be able to fulfill every item at the time of purchase. In that case we will ship the available products and contact you to ask whether you would prefer to wait for the back-ordered item to be restocked or to receive a refund for it.
2. Where We Ship
We ship within the United States only, including P.O. boxes and military (APO/FPO) addresses as described below.
3. Shipping Costs
- Free standard shipping on orders of $49 or more
- $4.99 standard shipping on orders under $49
The shipping cost is shown at checkout before you pay.
4. Returns
Returns are accepted within 30 days of delivery. Please see our Refund Policy for eligibility, return shipping and how refunds are processed.
5. Delivery Terms
5.1 Dispatch Time
Orders are usually dispatched within 2 business days of payment. Our warehouse operates Monday to Friday during standard business hours, except on national holidays. When the warehouse is closed we take steps to keep shipping delays to a minimum.
5.2 Transit Time
After dispatch, orders are generally in transit for 2 to 7 business days.
5.3 Change Of Delivery Address
We can change the delivery address at any time before the order has been dispatched.
5.4 P.O. Box Shipping
Baby Proof Me ships to P.O. box addresses using postal services only. We are unable to offer courier services to these locations.
5.5 Military Address Shipping
We ship to military addresses using USPS. We are unable to offer this service using courier services.
5.6 Items Out Of Stock
If an item is out of stock, we will cancel and refund the out-of-stock items and dispatch the rest of the order.
5.7 Delivery Time Exceeded
If your order has not arrived within the expected time, please contact us so that we can investigate.
6. Tracking Notifications
When your order is dispatched, you will receive a tracking link so you can follow the progress of your shipment based on the latest updates from the shipping provider.
7. Parcels Damaged In Transit
If you find a parcel is damaged in transit, please refuse it from the courier if possible and contact our customer service. If the parcel was delivered while you were not present, please contact customer service for next steps.
8. Sales Tax
Sales tax is calculated at checkout based on the state you are shipping to.
9. Cancellations
If you change your mind before you have received your order, we can accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our Refund Policy.
10. Insurance
Parcels are insured for loss and damage up to the value stated by the courier.
10.1 Parcels damaged in transit
We will process a refund or replacement as soon as the courier has completed its investigation into the claim.
10.2 Parcels lost in transit
We will process a refund or replacement as soon as the courier has investigated and deemed the parcel lost.
11. Customer Service
For all customer service enquiries, please email support@babyproofme.com.